Privacy Policy

At CoreTech Solution, your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect the personal information of individuals who visit our website or use our services. It also explains who we may share your information with and the rights you have regarding your data.

1. Information We Collect

To deliver and improve our services, we collect different categories of information:

Personal & Contact Details

• Full name
• Email address
• Phone number
• Billing address
• Business name and job title

Technical & Usage Information

• IP address
• Browser type and version
• Device type and unique identifiers
• Pages visited and time spent on each
• Referring websites or URLs

Project-Specific Information

• Website login credentials
• Hosting and server details
• Content and media files shared for development
• SEO performance data and analytics
• Third-party platform credentials shared by clients

Billing & Transaction Data

• Payment confirmations and transaction records (We do not store your actual card details.)

2. How We Use Your Information

• Communicate with you regarding your project or inquiries
• Provide and manage web development, SEO, and digital marketing services
• Diagnose and resolve technical issues
• Manage invoices, payments, and accounts
• Analyze site performance and service engagement
• Comply with legal, tax, and regulatory obligations

3. Sharing Information with Third Parties

We do not sell or rent your data to any third party.

We may share necessary information with trusted third-party vendors who help us deliver your project. These may include:

• Web hosting and domain providers
• Payment processors
• Analytics platforms (e.g., Google Analytics)
• Independent contractors or freelance developers working on your project
• File sharing and email communication services

All third parties we work with are under strict confidentiality and data protection agreements. While we take steps to ensure their compliance, CoreTech is not liable for any misuse beyond our control.

If any major third-party changes impact your project, we will notify you in advance whenever possible.

4. Cookies and Tracking Tools

We use cookies and similar tracking technologies for website functionality and analytics purposes:

• Session Cookies: Help you navigate the site during your visit
• Functional Cookies: Remember your settings or preferences
• Analytics Cookies: Help us track how visitors interact with our website

We do not use cookies for behavioral advertising. You can control cookie settings through your browser, but disabling them may affect site functionality.

5. Data Security Measures

We take reasonable steps to protect your information by implementing:

• SSL encryption on our servers
• Password-protected access for admin areas
• Role-based access control for staff and contractors
• Secure management of third-party credentials

However, please note that no system can guarantee 100% security. Data transmitted over the internet is always at some level of risk.

6. Data Retention and Deletion

We retain your data based on the following guidelines:

• Active projects: Data is stored for the full duration of your project
• Completed projects: Data is retained for a minimum of 12 months after project completion
• Inactive or canceled projects: Retained for up to 12 months unless you request deletion earlier
• Legal retention: Some data may be stored longer for regulatory reasons

Deletion Requests: You may request deletion of your data at any time by contacting us. We will comply unless legal obligations require us to retain certain information.

7. Your Data Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

• Access your personal data
• Request corrections
• Request deletion of your data
• Restrict or object to certain data processing activities
• Withdraw consent for optional communications

To exercise any of these rights, please contact us at: bryan@cortechsolution.com.

8. Communication Preferences

We primarily use email for all official communication. It’s your responsibility to keep your email information up to date.

9. External Links

Our website or services may include links to external websites. We are not responsible for their privacy practices. Please review their individual privacy policies.

10. Children’s Privacy

Our services are intended for users aged 13 and above. We do not knowingly collect information from children. If you believe a child has submitted information to us, please contact us so we can delete it.

11. Updates to This Policy

We may revise this Privacy Policy from time to time. Significant changes will be communicated via email or posted prominently on our website. Please check this page periodically for updates.